Locadoras

Unidas adota soluções de conectividade e mobilidade da Embratel

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Líder na locação de veículos investe em telecomunicações para otimizar o atendimento a clientes em todo o Brasil

A Unidas, empresa especializada em locação de automóveis e gestão de frotas, acaba de contratar novos serviços da Embratel. A empresa está expandindo sua estrutura de Internet e otimizando o atendimento a clientes de todo o Brasil com soluções de telecomunicações, TI e mobilidade da Embratel. Com isso, reforça a comunicação dos seus escritórios e de todas as unidades instaladas nos aeroportos brasileiros, que são os locais com maior volume de aluguel de veículos. “Estamos ampliando o contrato que tínhamos com a Embratel desde 2005, com novos serviços como links dedicados de banda larga, telefonia fixa e celular. Com isso, estaremos com a melhor infraestrutura para atender os nossos clientes em diferentes cidades e aeroportos do país. A novidade está alinhada com nossa estratégia de oferecer o melhor serviço do setor, com um atendimento primoroso e as tecnologias mais avançadas para dar comodidade e agilidade aos nossos clientes ”, Alexandre Bianco, Head de TI da Unidas. Segundo o executivo, a infraestrutura de telecomunicações é fundamental para o gerenciamento da frota de mais de 53 mil veículos.

“Nossas soluções convergentes estão melhorando a performance de empresas de todo o Brasil que buscam ganho de produtividade e otimização de custos”, diz Marcello Miguel, Diretor Executivo de Marketing e Negócios da Embratel.
 
A Unidas aumentou sua capacidade de Internet em 40% e contratou da Embratel links dedicados com garantia de velocidade. Para possibilitar a rápida troca de mensagens de sua equipe de campo, por meio de voz e de dados, contratou uma nova solução de telefonia celular corporativa. Com este serviço, os colaboradores poderão falar à vontade entre si e poderão ligar para os clientes, usando o código 21, da Embratel. Também poderão fazer chamadas de longa distância, nacional e internacional, com tarifas especiais.
 
“Com as soluções da Embratel, a Unidas terá à disposição uma tecnologia de ponta que irá agilizar o atendimento aos seus clientes, inclusive em locais com maior volume de negócios, como os aeroportos. Por meio das nossas ofertas, a Unidas contará com uma moderna infraestrutura para realizar o atendimento com excelência”, diz Adriana Coutinho Viali, Diretora Executiva da Embratel Claro Empresas SP.
 
Para unificar e melhorar a comunicação entre as unidades da cidade de São Paulo, a Unidas contratou a solução Vip Único Embratel. Com ela, os colaboradores poderão realizar chamadas locais e de longa distância, para telefonia fixa ou celular, com a excelência garantida pela conexão 100% digital via rede Embratel. Nesse pacote, a Embratel oferece tarifas mais competitivas, sem cobrança diferenciada por horário e sem assinatura mensal. Além disso, a gestão dos serviços pode ser feita por meio de fatura única, também disponível via Internet.
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